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  1. All items are carefully packaged as to avoid any form of damage. We ensure the package is water proof with plastic wrap.
  2. The estimated time of delivery is within 15 to 21 working days for international orders. All orders get shipped within 3 days from the warehouse.
  3. We offer international delivery on all of our catalogue items. There may also be specific exclusions relating to individual items or restrictions on certain items dependant on the country of export. 
  4. Delivery charges are calculated on the volumetric weight of the item once it is packaged for export. You will be informed of the delivery cost once you enter a non-India delivery address before your order is processed. 
  5. When paying for items on Kalra Creations, payment will be debited from your card in United States Dollars The cost of delivery will be displayed.
  6. When an international delivery address is entered before the transaction is complete. 

All items are sold on a Delivery Duty Unpaid basis, so recipients outside of India may have to pay import duty or other taxes. Kalra Creations Handicrafts cannot be held liable for any import duties payable on orders made and recommends that all customers make themselves aware of such local charges before ordering. Kalra Creations can also not be held liable should local customs officials decide to hold or confiscate items for any reason.