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Cancellation and Returns

  1. We have a friendly return policy whereby we refund for products which are damaged, broken, have manufacturing defects, wrong size or does not match with photo/description as given on Kalra Creations
  2. The customer/buyer has to get back to Kalra Creations customer care through phone/email within 24 hours of receipt of damaged goods or goods not meeting description. Kalra Creations will then log a dispute and initiate a process of resolution. Customer will have to send an image of product on email in case he/she is claiming that the product is damaged or not meeting description. The return shipping to seller for the product will be borne by the customer.